Shipping Information
Free Shipping on orders of $150 or more

Free & Fast Shipping

We currently offer free Economy shipping on dry goods orders over $150 or more but weighing less than 150lbs on qualifying items. Simply add items to your cart until your sub-total is over $150 and your shipping charge will be free! We offer two shipping methods to meet your needs. Standard shipping 5-8 business days starting at $8.99 and Expedited shipping 3-5 business days starting at $12.99 and are based off your sub-total and order weight. Free shipping does not apply to orders including live pets or live pet foods.

Live Pets ship Next Day Air at a flat rate of $49.99!

Large Freight Items include large items or glass items such as aquariums and terrariums and will ship via a freight trucking company. These may require a truck driver to contact you to schedule delivery. All Large Freight Items must be inspected on arrival and any damages reported to the driver to qualify for any damages or loss refunds. Photos of damage must also be forwarded to shortly after delivery. Do not accept packages if signs of damage exist!

Live Pet Policy

We guarantee our pets to arrive alive, healthy and to your satisfaction, and for 24 hours after arrival. Amphibians, Invertebrates and Green Tree Pythons have a live, healthy arrival guarantee only. We must be notified of any issues at the time of arrival. If the package is not signed for on the first delivery attempt, or your temperature at the time of arrival is above 90 or below 35 degrees, animals are not guaranteed for any reason. We do not cover replacement shipping for any reason. Any turtle or tortoise under 4" is for scientific / educational purposes only. We ship animals UPS overnight to your location. You are responsible for knowing your state and local laws regarding animals you purchase and sell. Although we attempt to fill every order completely, we will not notify you of shortages.

Shipping Policy

We ship across the 48 contiguous United States. At this time FedEx Ground does not deliver to APO, FPO, DPO or PO Boxes. Tracking numbers are emailed upon shipment and can be tracked online at for package travel history and delivery dates.

International, HI & AK

At this time we do not ship internationally or to Hawaii or Alaska due to the high shipping cost. If you wish to ship to these locations we recommend utilizing a freight forwarding company within the contiguous 48 United States that we can ship to.

FedEx Ground Shipping Map